Tuesday, December 10, 2019

BSC Project Management for Risk Management- myassignmenthelp

Question: Discuss about theBSC Project Management for Risk Management. Answer: Introduction Ron Bashley, an OIT employee along with Harry Bonnett, the Director of Information Systems Department work on Request Tracker project to fix ticketing system issues. The report will highlight all the risks associated and will provide probable solutions to mitigate those risks. Background of the Case Study Ron and Harry started working on the Request Tracker project to improve the ticketing system, the previous initiative Remedy failed in some instances very badly with utter disappointments besides for Remedy requires $20,000 per year for the licensing, so Rons supervisor Backen called a meeting and there all the members of the meeting decided to move to open-source and hence initiated the project Request Tracker. Request Tracker will work similar to Remedy and will cut down the heavy budget and expenses [2]. Risk Management Plan Each and every organisation should have a project management plan and the employees of the organisation from managers to the employees should follow the project management plan. They should adopt the agile project management plan which is widely used worldwide. The project management procedure ensures that all the employees work in a particular organisation work as an integrated unit sequentially. At first, a plan is made, and then based on the plan, a design is made, then according to the design the plan is executed accordingly, after partial completion the project is working properly or not is checked, after accomplishing the task properly, the employee's further progress [3]. Each employee has his duty and has to perform it with full responsibility that is how any organisation can mitigate the risks within the organisation. Identify Risks associated with this Project There are a whole lot of risks associated with the project. At first, there is no coordination among the departments, Ron is working his way and Harry on his own way, there is an obvious risk that the project will fail. Secondly, as a team leader Ron is not suitable, he does not have the leadership skills at all [1]. He is taking the project lightly simply stating the project as informal. The members of Ron remain absent and they do not work with full responsibility, Ron entrusted whichever member he gets and give the responsibility. Thirdly, there is no time management plan for Ron, no deadline, no target at all. The project is continuing and they do not know whether it will be completed within the six months or not. Fourthly there are security breaches in the project. He uses email to connect with the subordinates, the subordinates in terms do not reply back, it is obvious that there is a lack of responsibility, there is another issue lying over there, the intruders and the hackers can attack and hack the computer system and exploit the whole system vulnerable to work [7]. The code Harry shared will get compromised; the whole Request Tracker project will fail miserably. Fifthly, since Ron is not working properly, the whole Request Tracker project will probably go live without testing and it will malfunction for sure, the intruders again come into play and will take advantage of the underdeveloped software. Ron should have tested the bug report properly and should have made a query to Harry with full responsibility instead he just sends an email and report the bugs to Harry. This casualty is not expected. Lastly, there is no coordination between the between Ron's supervisor and Harry's supervisor, so it is the big risk for them [8]. Risk analysis for Identified Risks Due to above risks, the project will complete from Harry's end but from The Ron's end, the project is likely going to fail [6]. Ron has totally failed to control his team and team members, he has no proper time management, he will not able to finish the task within deadline, the security breaches will be the big issue for them, again since Ron is not working as per responsibility, the application software will go live without properly patched, the app may malfunction [2]. There is no coordination between Ron's supervisor and Harry's supervisor, so it is looking obvious the project will fail. Risk Responses Plan for Identified Risks At first, Ron's supervisor and Harry's supervisor will have to communicate with each other and will have to solve the risks. Ron should be serious about the whole project, he will have to be strict with the deadline, and he will have to act with his subordinates as an authoritarian so that the subordinates do not take the project lightly. Ron will have to communicate with Harry and should conduct a meeting on daily basis to solve the risks and the bugs within the project besides sending emails [4]. The emails contain the project code and sensitive information, Ron should take Harrys ticketing system approach alongside sending emails. All these mentioned approaches will definitely help to mitigate the risks. Plan for Monitoring and Controlling Identified Risks At first, Ron should communicate with Harry properly, He should conduct meeting with Harry daily, should discuss the bug and the productivity. Ron should act as an authoritarian towards his subordinates and should support them at the time of need. Ron should be strict about the projects deadline; he along with Harry will have to complete the project within six months [5]. To mitigate the security breaches he should focus on the ticketing system, this methodology is both safe and secure. Ron should act proactively and should discuss with Harry about the bugs, if the project fails then there will be huge loss of time and money, sending emails only will not going to work. The supervisors of both the department should monitor the proceedings of the project; instead they give full responsibility to Harry and Ron [4]. Justification of your proposed risk management Plan The agile project management plan will work great in this scenario. Harrys responsibility is to plan, design and develop the software and handle the back-end of the project. Therefore, Harry should divide the task properly among the subordinates via ticketing system, after finishing each task, should send the partial report or the progress report of the project to Ron, Ron analysing the whole partial report submission should send it to Ron's supervisor for further approval, if it is fine, Harry should continue his work, if any mishaps or occur Harry's supervisor and Harry will have to look upon it and discuss it via conducting meetings. All these initiatives should be performed by conducting meetings and not by emails and online chatting [2]. The process should be repeated for all the partial submissions and all project activities. Ron handling the frontend of the project should also follow the ticketing system for all his subordinates. Both Harry and Ron should set a deadline for ea ch partial submissions keeping in mind the projects final deadline is six months. If all the above approach is followed the project will definitely successful [3]. Conclusion It can be concluded from the above discourse that the project should be done according to a project management plan to get the desired result. On the other hand, Ron should be more responsible for his job. The report highlighted all the risks associated with the Request Tracker project and also the procedures to mitigate those risks. References [1] Kerzner, Harold.Project management: a systems approach to planning, scheduling, and controlling. John Wiley Sons, (2013). [2] Burke, Rory. "Project management: planning and control techniques."New Jersey, USA(2013). [3] Larson, Erik W., and Clifford Gray.Project Management: The Managerial Process with MS Project. McGraw-Hill, (2013). [4] Schwalbe, Kathy.Information technology project management. Cengage Learning, (2015). [5] Walker, Anthony.Project management in construction. John Wiley Sons, (2015). [6] McNeil, Alexander J., Rdiger Frey, and Paul Embrechts.Quantitative risk management: Concepts, techniques and tools. Princeton university press, (2015). [7] Lam, James.Enterprise risk management: from incentives to controls. John Wiley Sons, (2014). [8] Hopkin, Paul.Fundamentals of risk management: understanding, evaluating and implementing effective risk management. Kogan Page Publishers, (2017).

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